Privacy Policy

1. Who We Are

Fast-Sites ("we," "us," or "our") is a web design agency that builds professional websites for small businesses, primarily in the United States. We operate at fast-sites.com.

For any privacy-related questions, you can reach us at: samuel@fast-sites.com

2. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you visit our website.

Information you provide:

• Name, email address, and phone number (via contact or lead forms)
• Business name, industry, and website goals shared during inquiries
• Messages or communications you send us
• Payment information processed securely through third-party providers

Information collected automatically:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide web design services
• Send project updates, proposals, and invoices
• Improve our website and understand how visitors use it
• Send marketing communications (only with your consent)
• Comply with legal obligations
• Prevent fraud and protect the security of our platform

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze site performance. These include:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand traffic and usage patterns (e.g., Google Analytics)
• Marketing cookies — used to measure the effectiveness of our ads (e.g., Meta Pixel)

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect site functionality.

5. Third-Party Services

We use trusted third-party tools to operate our business. These services may receive limited data as necessary to function:

• Meta (Facebook/Instagram) — advertising and lead generation
• Google Analytics — website traffic analysis
• Webflow — website hosting and content management
• MailerLite — email communications
• Payment processors — secure handling of transactions

Each of these providers has their own privacy policy governing how they handle data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to update inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Opt-out — unsubscribe from marketing communications at any time
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at samuel@fast-sites.com. We will respond within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a CCPA request, email us at samuel@fast-sites.com.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

10. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

• Email: samuel@fast-sites.com
• Website: fast-sites.com